FAQs
What payment methods do you accept?
We accept cash on delivery (COD), bank transfers, and selected online payment gateways.
How long does delivery take?
Delivery usually takes 2–5 business days, depending on your location and product availability.
Can I cancel my order?
Yes, orders can be canceled before they are shipped. Please contact customer support immediately.
How do I track my order?
Once your order is dispatched, you’ll receive a tracking link via SMS or email.
Do you offer nationwide delivery?
Yes, we deliver across Canada.
What if I receive a damaged product?
If your item is damaged or defective, contact us within 24 hours of delivery with photos. We will guide you through the return/exchange process.
Can I return a sale item?
Sale or clearance items are usually non-returnable, unless defective. Please check individual product listings for more information.